“Aquaint has improved compliance, saved time, and made communication transparent. Overseeing the operations is easy now, it just works.”
— Rob Baker, Catering/Operations Manager
Pure Innovations is a non-profit organisation delivering supported employment and catering services across multiple unique sites. With dozens of staff completing daily food hygiene and safety checks, the team needed a platform that was reliable, intuitive, and scalable.
“The biggest challenge before using Aquaint was the time spent getting staff to use the Hubl app as it was so slow, increasing our workload.’
Nicola Farrah, Catering Supervisor
Before switching to Aquaint, Pure Innovations used a mix of paper-based records and an app called Hubl. The app was glitchy, slow, and inconsistent; so much so that staff had reverted back to using paper. Checklist customisation was limited, and compliance tracking across sites was fragmented and inefficient.
“Half the jobs were on Hubl, the rest were on paper. Staff didn’t know what to record or where.”
— Lisa Markham, Café Team Leader
“The site scores help us quantify compliance. I can now oversee all sites and act quickly.”
— Rob Baker, Catering/Operations Manager
“It’s faster, more transparent, and staff are actually keen to use it.”
— Nicola Farrah, Catering Supervisor
Aquaint replaced both Hubl and all paper processes with a single, easy-to-use platform. Staff now complete food hygiene and cleaning checks consistently across all sites using their phones, while managers use real-time dashboards to monitor compliance and identify where to best spend their time & resources.
Onboarding was hands-on and supportive, with the Aquaint team working directly with staff to compliment the comprehensive training guides & video resources.
“Onboarding was great. Rohan spoke to all the staff and helped them get confident using the app.”
— Victoria Carter-Stones, Catering Team Leader
