How The Modern Milkman Cut Workloads in Half and Scaled Compliance Across 20 Sites with Aquaint

“Aquaint cut my Mondays in half - everything’s real-time now.”
‍- Julie, Food Safety Lead

Overview

The Modern Milkman is a rapidly growing grocery delivery service focused on sustainability. With operations spanning 20 hubs across the UK and US, their team needed a scalable, efficient solution to manage food safety and compliance

The Challenge

Before using Aquaint, The Modern Milkman relied on manual, paper-based systems and scattered inefficient tools like Microsoft Forms, FoodDocs & GoAudits. Compliance tracking across sites was delayed by at least a week, making it difficult to respond to issues promptly. Staff found it time-consuming to upload documents and navigate inconsistent workflows and head office communication was slowed by endless email chains.

"We used to only see last week's data. Now, I can respond to issues immediately."
-Andrew Whitaker, Hub Manager

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The Results

• 5–6 hours saved every Monday by eliminating manual document checks
• Real-time visibility into compliance issues, reducing operational risk
• Faster audit processes with integrated photo evidence and structured forms
• Improved communication between head office and hubs in different time zones
• Streamlined workflows replacing multiple apps with one platform
• Scalable setup across the UK and US with user-level permissions

"Aquaint is everything for our due diligence. We do our checklists, audits, self-audits, maintenance, and training all in one place."
— Julie, Food Safety Lead

The Solution

Aquaint replaced the fragmented systems with a single, intuitive platform for all due diligence, checks, audits, and training. Real-time visibility into hub activity allowed for faster decision-making and better communication between sites and head office. Onboarding was fast and frictionless, with all 15 UK sites trained in under an hour.

"Onboarding was simple. 15 sites in one hour. Everyone just got it."
— Julie, Food Safety Lead

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