The Andersen Group is a proud Yorkshire pub group run by owner Paul Andersen, operating three venues: The George in Cleckheaton, Cock & Crown, and Casa Brighouse. Each venue has its own identity - from traditional pub food and cask ales to a wedding and events restaurant - but all share the same need for rigorous food safety compliance and operational consistency.

Managing compliance across three very different venues was becoming a headache. Each site had its own way of doing things - paper logs at one, inconsistent digital tools at another. Head office had limited visibility into whether checks were actually being completed properly, and preparing for EHO inspections meant scrambling to pull records together at the last minute.

"We needed one system that worked the same way across all three sites so I could see what was happening without having to physically be there."
- Jo-Ann Grady, Operations Director

• 5-star EHO inspection rating directly attributed to Aquaint's compliance records
• Consistent processes across 3 very different venue types
• Real-time head office visibility without site visits
• Fast staff adoption with no training friction

"Aquaint was THE reason we got 5 stars on our EHO inspection."
- Gavin McCran, Operations Lead

Aquaint gave the Andersen Group a single platform across all three venues. Templates were standardised so every site ran the same checks, while Daniella Taylor-Lane at head office could monitor completion rates and compliance scores in real time. Staff found the mobile app straightforward, which meant adoption was fast and checks actually got done.

"The staff picked it up straight away. No resistance, no complaints - they just got on with it."
- Daniella Taylor-Lane, Head Office Lead