The Golden Lion in Corbridge is a historic Northumberland pub with rooms, run by the Proud family since November 2023 as part of Proud Hospitality Group. With deep roots in the local community spanning over 25 years, the Proud family transformed the venue into a cosy country pub offering home-cooked food, cask ales and bed & breakfast accommodation. When it came to compliance, they needed tools that matched their standards.
After taking on the pub, the team initially used Leafe for compliance management. However, the user experience was frustrating and the functionality didn't meet their needs. Staff found it difficult to navigate, which meant compliance tasks were taking longer than they should and the system wasn't being used to its potential.
"Leafe looked like it should work on paper, but in practice our team found it clunky and limited. We needed something that actually made their lives easier."
- Daniel Proud, Owner
Aquaint replaced Leafe with a platform that delivered on both user experience and functionality. The mobile app was intuitive for staff, compliance checks were faster to complete, and the management team gained better visibility into daily operations. The switch was driven by a clear gap between what Leafe offered and what the venue actually needed.