How to log accidents & incidents

Create an Incident Log

Tap + > Add Log > Accident/Incident. Select the incident type and adjust the date/time if needed.

Add Details

If other staff were involved, tap the + button under Staff to select them. Describe what happened in the Description box. Add the person(s) involved — name and contact details. You can add multiple people.

Attach Evidence

Attach photos to support the case — these can help with insurance claims. For food poisoning or allergic reaction cases, search and select the dish from your allergens menu items.

Update Existing Logs

To add updates, navigate to Accident/Incident logs, tap the orange records button, select the log and click Edit.