Permissions explained: Organisation Admin, Site Admin and Staff

Every Aquaint user has one of three roles. The role controls what they can see and do on the web portal and the mobile app.

Organisation Admin

• Full oversight of all sites by default, whether they're assigned to them or not.
• Full access to the web portal: sites, staff, tasks, templates, documents, inventory, reports.

Site Admin

• Full oversight of only the sites they are assigned to.
• Web portal access for those sites, plus manager features on the mobile app.
• If a Site Admin can't see a site, check they've been assigned to it in Staff Management.

Staff

• No access to the web portal.
• Mobile app access with some restrictions, for example only Admins can add, edit or delete allergens.

Common permissions questions

• Bulk uploads add everyone as Staff by default. You can only change their role once they've set a password and their status shows Registered: Staff Management > Action > Edit.
• If you've changed someone's permissions and they still can't see something, ask them to log out and log back in so the change takes effect.